adding softkeys to 7921with CME

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Mar 28th, 2009
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How would I do this? The admin guide has unstructions for CallManager but not for CME. I am specifically interested in adding the Meetme softkey.



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Rob Huffman Sun, 03/29/2009 - 09:13
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Hi Diego,

SCCP: Configuring Conferencing Options for a Phone

To configure a template of conferencing features such as the add party mode, drop party mode, and soft keys, for multi-party ad hoc, and meet-me conferences and apply the template to a phone, perform the following steps.


Note The following commands can also be configured in ephone configuration mode. Commands configured in ephone configuration mode have priority over commands in ephone-template configuration mode.



•The ConfList (including the Remove, Update, and Exit soft keys within the ConfList function) and RmLstC soft keys do not work on a Cisco Unified IP Phone 7902, 7935, and 7936.


1. enable

2. configure terminal

3. ephone-template template-tag

4. conference add-mode [creator]

5. conference drop-mode [creator | local]

6. conference admin

7. softkeys connected {[Acct] [ConfList] [Confrn] [Endcall] [Flash] [HLog] [Hold] [Join] [LiveRcd] [Park] [RmLstC] [Select] [TrnsfVM] [Trnsfer]}

8. softkeys hold {[Join] [Newcall] [Resume] [Select]}

9. softkeys idle {[Cfwdall] [ConfList] [Dnd] [Gpickup] [HLog] [Join] [Login] [Newcall] [Pickup] [Redial] [RmLstC]}

10. softkeys seized {[CallBack] [Cfwdall] [Endcall] [Gpickup] [HLog] [MeetMe] [Pickup] [Redial]}

11. exit

12. ephone phone-tag

13. ephone-template template-tag

14. end

Cisco Unified Communications Manager Express System Administrator Guide

Configuring Conferencing

Hope this helps!


DIEGO ALONSO Sun, 03/29/2009 - 13:13
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That works for my 796x and 797x phones but it doesn't seem to affect the 7921 phones. Remember they are slighly different with a message and option softkeys which can't be changed and then numbered options below the option key.



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