Solved: 7606 OIR 3 Error Message

aneesh.ts · ‎03-30-2009

Hi,

I got the below mentioned error message in my Cisco 7606 router.

Can someone let me know the reason which caused this error message and what action to be taken to resolve it if there is some issue. This device was being remotely accessed and no one was physically present near the device @ the time this happened. The command which was executed just before the event and the logs found on the device when this issue happened is attached.

Thanks in advance

AneesH

Giuseppe Larosa · ‎03-31-2009

Hello Aneesh,

I don't know the IOS release that is running on your C7600.

I did a search for C7600 release 12.2(33)SRD with key SSO.

of the 31 bugs listed the following could apply

CSCsd24224

SSO: standby reloads due to config sync error atno exception crashinfo

Conditions: This symptom is observed when a Stateful Switchover (SSO) occurs

and when the no exception crashinfo file

device:filename command is in present in the configuration.

Workaround: Enable the creation of a diagnostic file by entering the

exception crashinfo file

Fixed-In

12.4(7.12)M

12.2(31)SB

12.2(33)SRC

12.2(33)SXH

An IOS upgrade if you have an older release may solve this issue.

However, you can get a better feedback from TAC I've just provided an example of a likely bug.

Hope to help

Giuseppe

View solution in original post

Giuseppe Larosa · ‎03-30-2009

Hello Aneesh,

the standby supervisor has been reloaded for some reasons, as an effect of the power cycle on the module an OIR message has been produced but nobody has removed and then inserted the module.

It is difficult to say why the standby processor has been reloaded.

It was under a request of the RF redundancy feature code.

Mar 30 14:54:10.442 : %OIR-SP-3-PWRCYCLE: Card in module 6, is being power-cycled (RF request)

From a practical point of view if this happens again it is wise to open a service request about SSO operation on this chassis.

The commands you have given look like correct (notation should be ASN:value for route targets and RDs)

Hope to help

Giuseppe

aneesh.ts · ‎03-30-2009

Hi Giuseppe,

Thank you very much for the reply.

Since its a standby sup, its not affecting. But my worry is about the primary sup. The router under discussion is one of our core router and we can't afford if the same happens with Primary Sup. So would you advice us to create a TAC request for the same. Any known bugs for the same as per your knowledge?

Giuseppe Larosa · ‎03-31-2009

Hello Aneesh,

I don't know the IOS release that is running on your C7600.

I did a search for C7600 release 12.2(33)SRD with key SSO.

of the 31 bugs listed the following could apply

CSCsd24224

SSO: standby reloads due to config sync error atno exception crashinfo

Conditions: This symptom is observed when a Stateful Switchover (SSO) occurs

and when the no exception crashinfo file

device:filename command is in present in the configuration.

Workaround: Enable the creation of a diagnostic file by entering the

exception crashinfo file

Fixed-In

12.4(7.12)M

12.2(31)SB

12.2(33)SRC

12.2(33)SXH

An IOS upgrade if you have an older release may solve this issue.

However, you can get a better feedback from TAC I've just provided an example of a likely bug.

Hope to help

Giuseppe

aneesh.ts · ‎03-31-2009

Dear Guiseppe,

Thank you very much for your reply.

This issue was due to a cisco bug

Cisco Bug ID: CSCsk04318

You were really helpful.

Giuseppe Larosa · ‎03-31-2009

Hello Aneesh,

this one is a much better fit for you case.

So the speed of commands can be a problem with SSO.

Best Regards

Giuseppe