I'm trying to setup BLF via the CCA 1.9(1) on a 7962 with 7915 add-on, but there is no function like this in here.
I'm now using the monitor function, but this results only showing the extention on the 7915 not the name or label?
is there anyone who knows how to resolve this, or how to change the extension to a label?
Here is a better image. I am running CCA 1.9.1.
In the first image, I highlighted the button type which is Normal. On this page, you can configure the label for that number. Click on the table under label and change the text. I changed my to Label Edit. I would recommend something like the user's name then the ext. (John Doe 203).
On the phone that is monitoring, this should change. Noticed how Label Edit is grayed out on this one. It is not editable here. You have to do it on the users phone. Hopefully that helps.
Sorry that the image resize is bad.