call disconnect after 60 minute

Unanswered Question
Mar 30th, 2009
User Badges:

when i make voip call from callmanager configured with a sip trunk connected to the service provider, the call disconnect at 60 minute how i can make it to 4 hours?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Nicholas Matthews Mon, 03/30/2009 - 12:43
User Badges:
  • Red, 2250 points or more

Your provider may be erroring out on the CUCM session refresh re-INVITE.


You can try increasing the value of the service parameter to see if you get different results:

SIP Session Expires Timer



-nick

Afragoso2009 Tue, 07/21/2009 - 08:10
User Badges:

Hi Nic

I having the same problem

In my case the call disconect after 15 minute , but on the router I have "min-se 1800 "

Does any thing to be done on the Call Manager ?

Brgds

Nicholas Matthews Tue, 07/21/2009 - 09:46
User Badges:
  • Red, 2250 points or more

It sounds like you have a session refresh problem with the provider.


2 ways to fix this:

increase the timer extremely high

find out what part of the refresh is failing.


15 minutes points towards failure because 1800 = 30 minutes, and the refresh happens at half the session. You probably have a CUBE bug you're hitting in regards to re-invites, or do not have 'midcall-signalling passthru' configured, or something similar.



hth,

nick

Actions

This Discussion