call disconnect after 60 minute

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Mar 30th, 2009
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when i make voip call from callmanager configured with a sip trunk connected to the service provider, the call disconnect at 60 minute how i can make it to 4 hours?

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Nicholas Matthews Mon, 03/30/2009 - 12:43
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Your provider may be erroring out on the CUCM session refresh re-INVITE.

You can try increasing the value of the service parameter to see if you get different results:

SIP Session Expires Timer


Afragoso2009 Tue, 07/21/2009 - 08:10
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Hi Nic

I having the same problem

In my case the call disconect after 15 minute , but on the router I have "min-se 1800 "

Does any thing to be done on the Call Manager ?


Nicholas Matthews Tue, 07/21/2009 - 09:46
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It sounds like you have a session refresh problem with the provider.

2 ways to fix this:

increase the timer extremely high

find out what part of the refresh is failing.

15 minutes points towards failure because 1800 = 30 minutes, and the refresh happens at half the session. You probably have a CUBE bug you're hitting in regards to re-invites, or do not have 'midcall-signalling passthru' configured, or something similar.




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