Joe Clarke Mon, 03/30/2009 - 13:21
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DFM will detect a device which is no longer reachable, and generate an Unresponsive event. This can be seen in DFM > Alerts and Activities > Alerts and Activities.

davepeat2 Thu, 04/02/2009 - 06:03
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I go there but the switches are not shown. nothing shows as being down.

Joe Clarke Thu, 04/02/2009 - 10:06
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The switches must be managed by DFM and be in a Known state. You can check this under DFM > Device Management > Discovery Status.

davepeat2 Thu, 04/02/2009 - 10:46
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Well, that explains something. I only sho 7 devices. The RME tab shows I have 254 Inventoried devices. Where did I go wrong?


It looks like RME knows about them, but DFM does not.


Thanks J!

Joe Clarke Thu, 04/02/2009 - 10:56
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Go to DFM > Device Management > Device Import, and sync all of your devices from DCR into DFM.

davepeat2 Thu, 04/02/2009 - 11:04
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OK. I did that and they now show up. Is this something I need to do periodocally? Is it NOT automatic? It now says it know 7 and is learning 268.

Joe Clarke Thu, 04/02/2009 - 11:06
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If you enable auto-sync from DCR, then any new devices added to DCR will be automatically managed by DFM. However, this is not on by default.


Once those other devices become Known, then DFM will start generating events for them.

davepeat2 Thu, 04/02/2009 - 11:07
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Thank you VERY much for your help! I really appreciate your time and knowledge! I wish I could tell your boss!

davepeat2 Thu, 04/02/2009 - 11:15
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You do mean the Auto Update Server? Don't you?

Joe Clarke Thu, 04/02/2009 - 11:23
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No. Enabling auto-sync in DFM has nothing to do with an Auto Update Server. You simply need to check a box, and select the All Devices group in the Device Import interface.

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