I want to upgrade phone firmware in CUCM 7.0. based on Cisco's documents, I have to use software upgarde --> install/upgrade in OS admin. I installed new firmware by this way. am I supposed to see firmware files in the TFTP file management as well? would the next step be just type firmware name in the device default and reset phone to get upgrade?
appreciate for any suggestion
You can restart it, but I don't believe that will make a difference. You might want to try reinstalling it and make sure it completes successfully. If it is successful and still doesn't change it, try changing the value manually then restart TFTP and reset the phone.