03-30-2009 03:29 PM - edited 03-15-2019 05:11 PM
Hi All,
I want to upgrade phone firmware in CUCM 7.0. based on Cisco's documents, I have to use software upgarde --> install/upgrade in OS admin. I installed new firmware by this way. am I supposed to see firmware files in the TFTP file management as well? would the next step be just type firmware name in the device default and reset phone to get upgrade?
appreciate for any suggestion
Alex
Solved! Go to Solution.
03-31-2009 09:05 AM
You can restart it, but I don't believe that will make a difference. You might want to try reinstalling it and make sure it completes successfully. If it is successful and still doesn't change it, try changing the value manually then restart TFTP and reset the phone.
03-30-2009 04:02 PM
When you install the firmware via the install/upgrade portion in OS/Admin it will automatically change it in the Device Default menu. Once you do upload the file, restart the TFTP service under Cisco Serviceability. In Serviceability go to Tools -> Control Center/Feature Services. Once it's restarted, just reset the phone and the phone should see the new version and proceed to upgrade.
03-30-2009 04:19 PM
thanks for the quick response,
I can't restart TFTP, I'll do it tonight. but when I installed firmware, it's has not shown up in default device. should I restart TFTP server in order to show firmware in device default page?
thanks
Alex
03-31-2009 09:05 AM
You can restart it, but I don't believe that will make a difference. You might want to try reinstalling it and make sure it completes successfully. If it is successful and still doesn't change it, try changing the value manually then restart TFTP and reset the phone.
04-16-2009 08:03 AM
I am stuck on the same issue. I uploaded the firmware cmterm-7937-sccp.1-3-3.cop.sgn, reset TFTP, but no upgrade yet. What would be the name to insert in the device defaults for this firmware. for 1.2.1 it is apps37sccp.1-2-1-0. i am not sure what the name would be for 1.3.3. any help would be great! thanks
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