In this Month We have bill for International call by telco, but that call is not called from CCM, in CDR report we are not able to see any call report,but telcom says the call is from your E1 trunk.
We are using H.323 gateway and CCM 4.x, the voice gateway is also used for Internet connection.
Any one cam light me, how the call is not showed in CDR or how to fight with telco related to this problem.
Our IPT H.323 gateway we have configured with direct-inward-dial, so there is no secondary dialtone for toll faurd.
Can please some one light on this.