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problem when installing Call Manager 7 on DL380G5

georges_nassif
Level 1
Level 1

‎03-31-2009 02:05 AM - edited ‎03-15-2019 05:11 PM

Hi,

I have a dl380g5 Server (not CISCO) with a licensed Call Mnager 7, during the first phase of installation, i got a fatal error directly after the CCISS detection, and the system goes through panic.

Any idea for such error?

Regards

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leemj001
Level 1
Level 1

‎03-31-2009 02:42 AM

Hi,

I guess the 1st question is how old is the server?

If the server has been purchased since Oct-2008 CUCM7 will not install.

CUCM7 does not support the new cpu's in the later DL380-G5 hardware.

If server is older than Oct 2008, does the hardware match the HP part numbers listed under http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/product_solution_overview09186a0080107d79.html ?

HTH.

Regards,

Mike.

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