Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
285
Views
0
Helpful
1
Replies

UCC SipServer Issues

feene1
Level 1
Level 1

‎03-31-2009 08:48 AM - edited ‎03-18-2019 10:47 PM

Hello,

We just started having issues with our UCC installation. SNR has quit functioning and the client is unable to connect to the server. After investigating I found these errors in the SystemSipServer.log:

does not match (bad password?)\n toUrl='sip:automationuser@10.0.0.123' requestUser='automationuser'"

"2009-03-31T15:42:42.265000Z":46:AUTH:ERR:uccserver:SipRegistrarServer:00000E58:SipRegistrar:"Response auth hash does not match (bad password?)\n toUrl='sip:automationuser@10.0.0.123' requestUser='automationuser'"

"2009-03-31T15:42:44.500000Z":47:AUTH:ERR:uccserver:SipRegistrarServer:00000E58:SipRegistrar:"Response auth hash does not match (bad password?)\n toUrl='sip:automationuser@10.0.0.123' requestUser='automationuser'"

"2009-03-31T15:42:46.734000Z":48:AUTH:ERR:uccserver:SipRegistrarServer:00000E58:SipRegistrar:"Response auth hash does not match (bad password?)\n toUrl='sip:automationuser@10.0.0.123' requestUser='automationuser'"

I have run through the server wizard several times reseting passwords for the services and also upgraded from UCC 1.4 to 1.5.

Reinstallation is my only option right now and I do not wish to go down that path if I do not have too.

Any suggestions would be great.

Labels:
0 Helpful
1 Reply 1

irisrios
Level 6
Level 6

‎04-07-2009 07:44 AM

Do you have the RADIUS accounting fully configured on the CME router?

0 Helpful
Customers Also Viewed These Support Documents