I would like to know how to realise the following config on my cisco unity 520 device using the GUI .
- Configure hunt group so PSTN call are directed to a specific internal extension (4269)
- If this extension is busy then direct the call to another extension (4270)
- If both extension are busy then direct the call to internal voicemail (voicemail pilot is 4000)
Do I also need to configure the "incoming call handling" part under the "dial plan" tab , Ie configure a DID to extension 4269 ?
I have tried several configuration under the "voice feature" tab but no luck ....