We have our AA setup so that outside users can dial an extension by dialing #xxx when the greeting is playing. This works well for extensions that are configured in CUE and have VM. However we have some extensions, ie lobby, conference room that have no VM. When outside users try to hit those extensions they get an "invalid extension" message. How can we connect to those extensions without creating a VM for them?
You should be able to create a user and associate the user with a number/e164 number. Every user doesn't have to have a mailbox.