Avaya Phone integration with CCM

Unanswered Question
Mar 31st, 2009


I am running CCM version 4.2 in my netowork, I just want to know that can we integrate/use Avaya IP phones with CCM if yes then whats the procedure for that.

A quick response will be highly appreciated.



I have this problem too.
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bfollmer1 Tue, 03/31/2009 - 18:21

Depends... What make and model is your Avaya? Does your Avaya support QSIG? Do you have a Cisco (PSTN)router with one or more T1 interfaces available?

Does your Avaya have the capacity for a T1 card / CSU?

thakurveneet Wed, 04/01/2009 - 12:01

The make and model of Avaya phones are

4621 SWIP, I am not sure whether these models support QSIG and capacity for T1 card/CSU.

Yes We have one Cisco 3845 with T1 interfaces and we are using this as our Voice gateway.

All I want to know that what Changes do I need to do on CCM and Avaya phones in order to integrate both.

bfollmer1 Wed, 04/01/2009 - 12:06

I'm sorry... I misread your orginal message. I do not know if you can use Avaya IP phones on a Cisco system. I'm sure if you got the Avaya phones to work, you would have a number of incompatiablities.


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