We have an alert message for some WAE512/612, exact message is Kernel Crash files and / or User Core files detected. I searched on this forum for a fix, found that I can have help by looking into files located in the core_dir directory. So I downloaded one to my laptop but I do not know how to read it... By editing it, most of the characters are not readable. Do you know how to do? Thanks for your help!
The 4.0 train is very stable and the 4.0.21 release contains many fixes if you need to upgrade. Has the TAC given you any feedback on what caused your file?
I would have you consider waiting for 4.1.3 which is being released later this month. It will contain a few new features (SSL optimization), but also many more DDTS fixes then what are currently in 4.1.1d.
To upgrade to any 4.1.x release, you need to upgrade the CM(s) first and then the Application Accelerators. Once you have upgraded the CM first, then you can run in mixed mode in a phased upgrade as needed.
Hope that helps,