7936 bug with MeetMe button and CME

tato386 · ‎04-01-2009

Seems like there is a bug with the 7936 phone and the MeetMe button using CME. See link below: Can anyone confirm if the 7937 has the same bug? I plan to deploy another CME and don't want this to happen again.

Thanks,

Diego

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsy19695

Nicholas Matthews · ‎04-01-2009

Hi Diego,

The largest issue I'm familiar with on the 7936's is this one: CSCsj41153

It looks like the one you reference is for 7936 firmware 3.3.(20). This firmware is specific to the 7936 and shouldn't be a problem on the 7937. The bug is still unresolved, so there isn't a fix for that on the 3.3.(20) or later firmwares. It hasn't been analyzed yet, so it's still possible that it's not a valid bug and maybe a configuration problem or something like that.

hth,

nick

Steffen.Baier · ‎04-01-2009

We had a simular case were on 4.1.3 the conference button was inactive after upgrading to 3.3.10 or after and running SR7 at that time.

It was at the end something had changed with the phone button layout so we created a different standard set just for the 7936 and fw 3.3.16 was fine

tato386 · ‎04-01-2009

I tried the following at random 3.3.20, 3.3.13, 3.3.9, 3.3.7 before reading your port. All had the same problme. Looks like I am going to try the .16

Thanks,

Diego