edit recording while leaving a voicemail

Unanswered Question
Apr 1st, 2009
User Badges:


Hello,


while outside caller (from PSTN) called one DN, the DN is not availaible, call being forwarded to Unity, after heard greeting, the outside caller begin to record the msg.


during record, is there any way we can edit/delete/re-record the recording?




Thanks



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Rob Huffman Wed, 04/01/2009 - 11:19
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Guy,


If the person doing the recording Presses *Star during the recording they are offered the ability to re-record/delete/edit.



Hope this helps!

Rob

study_voip Wed, 04/01/2009 - 11:28
User Badges:

Thanks for your reply Rob.


Unforunately, it did not work


I am using Unity Connection 7, I tried many options, like *, 9, 8, # etc, whenever I press the key, the msg being sent right away.


however, from internal, it works with option 8


thanks again


Rob Huffman Thu, 04/02/2009 - 05:45
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Guy,


Sorry about that...I missed the PSTN/Outside caller reference :) In UC 7.x this capability can be set under the Template or User;


Under > Template or User


Edit


Message Settings


Callers Can Edit Messages (Checkbox)


This is accessed by pressing # Pound while leaving a message.


Hope this helps!

Rob

Actions

This Discussion