Upgrading UCM 4.1 to 4.3

Answered Question

Hi,


does anybody know what part I need to order if i want to upgrade from 4.1(3) to 4.3(1)


Thanks



Correct Answer by Rob Huffman about 8 years 1 month ago

Hi Israel,


Here is the related info :)


Software Upgrades


For upgrades or new installations of Cisco Unified CallManager 4.3, Cisco Unified CallManager CDs must be ordered.

Customers with a Cisco Software Application Support plus Upgrades (SASU) contract or a Unified Software Subscription, who are running Cisco Unified CallManager Versions 3.3(5), 4.0(2a), 4.1(3) or 4.2(x) and want to upgrade to Cisco Unified CallManager Version 4.3 can order a free upgrade by using the Product Upgrade Tool (PUT) located at:


http://www.cisco.com/upgrade.


Customers without SASU who require a CD upgrade can order one of the Cisco Unified CallManager part numbers in Table 1.



CM4.3-K9-UPG= SW CallManager Upgrade To 4.3 For SASU/UCSS

or


CM-4.3-K9-SUP= SW CallManager Upgrade To 4.3 For SMARTnet


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/ps7042/product_data_sheet0900aecd805e321f.html



Hope this helps!

Rob

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Correct Answer
Rob Huffman Thu, 04/02/2009 - 05:31
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Hi Israel,


Here is the related info :)


Software Upgrades


For upgrades or new installations of Cisco Unified CallManager 4.3, Cisco Unified CallManager CDs must be ordered.

Customers with a Cisco Software Application Support plus Upgrades (SASU) contract or a Unified Software Subscription, who are running Cisco Unified CallManager Versions 3.3(5), 4.0(2a), 4.1(3) or 4.2(x) and want to upgrade to Cisco Unified CallManager Version 4.3 can order a free upgrade by using the Product Upgrade Tool (PUT) located at:


http://www.cisco.com/upgrade.


Customers without SASU who require a CD upgrade can order one of the Cisco Unified CallManager part numbers in Table 1.



CM4.3-K9-UPG= SW CallManager Upgrade To 4.3 For SASU/UCSS

or


CM-4.3-K9-SUP= SW CallManager Upgrade To 4.3 For SMARTnet


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/ps7042/product_data_sheet0900aecd805e321f.html



Hope this helps!

Rob

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