on-hook and off-hook dialing behaviour

Unanswered Question
Apr 2nd, 2009
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Dear all,


I would like to know if is there any way to get an IP Phone behave in on-hook like it does in "off-hook" while dialing?

Let me explain my problem : my management wish the ip phone to dial a number in "on-hook" situation without hitting the dial button.


Many thanks for any reply

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Jaime Valencia Thu, 04/02/2009 - 13:16
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no, on-hook dialing requires you to press dial, otherwise how would the phone know you have dialed the whole number???


in off-hook you send one digit at a time for digit analysis and if you have an exact match CUCM knows you have finished dialing, but CUCM is already doing the digit analysis


HTH


java


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zakaria.hadj Thu, 04/02/2009 - 23:51
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Well, an interesting behavior could be that the phone would automatically put the speaker on once a digit is pressed. This is not someting impossible, other vendors do that.


A new firmware could add such a feature, perhaps.

Jaime Valencia Fri, 04/03/2009 - 07:36
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i'd recommend you to get in touch with your AM and see if you can submit a PER


HTH


java


if this helps, please rate

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