I have tried shutdown ASA,then performed reset also,but IPS goes first to Init status then immediately goes to unresponsive state.Since it does not show me IP address I am not able to login into the IPS also.

can you help on this?

I think your only option now is to re-image the module. I had the same problems as you on Saturday and had to re-image. Below is example pulled from IPS Config Guide

If you have to go this route, download image from CCO and get TFTP server running.

Then

Step 1 Log in to the ASA.

Step 2 Enter enable mode:

asa> enable

Step 3 Configure the recovery settings for AIP-SSM:

asa# hw-module module 1 recover configure

17-37

Step 4 Specify the TFTP URL for the system image:

Image URL [tftp://0.0.0.0/]:

Example:

Image URL [tftp://0.0.0.0/]: tftp://10.89.146.1/IPS-SSM-K9-sys-1.1-a-5.0-1.img

Step 5 Specify the command and control interface of AIP-SSM:

Port IP Address [0.0.0.0]:

Example:

Port IP Address [0.0.0.0]: 10.89.149.231

Step 6 Leave the VLAN ID at 0.

VLAN ID [0]:

Step 7 Specify the default gateway of the AIP-SSM:

Gateway IP Address [0.0.0.0]:

Example:

Gateway IP Address [0.0.0.0]: 10.89.149.254

Step 8 Execute the recovery:

asa# hw-module module 1 recover boot

Step 9 Periodically check the recovery until it is complete:

Hi,

We can try this method if the IPS displays me the management IP address in the sh module 1 details command.

But in my AIP-SSM since it has gone to unresponsive state,even the management IP I am not able to ping.So I am not able to do anything.

As shown in earlier message the output of AIP-SSM when it shows unresponsive state.

HI marchanamendon

You are able to do this as part of the image recover process is setting the management IP (which is listed as port ip in guide). This worked for me when my SSM-AIP had not manageemnt IP and was in the unresponsive state. Please look to below guide for direction and example.

http://www.cisco.com/en/US/docs/security/ips/5.0/configuration/guide/cli/clissm.html

Regards,

Hi

I have one query,it will be grateful if u can help.Since this is the first time I am facing this trouble.

I have connected laptop directly to the management port of AIP-SSM.The IP configured on laptop is 10.10.10.2.

From Cisco ASA,I performed first this command hw-module module 1 reset.

After this I rebooted the ASA.

Now when executing the command,

hw-module module 1 recover configure,it runs through the series of commands..

Here I configure

Image URL [tftp://0.0.0.0/]: tftp://10.10.10.2/IPS-SSM-K9-sys-1.1-a-6.0-1.img

Port IP Address [0.0.0.0]:

Gateway IP Address [0.0.0.0]:

Can you let me know what should I configure the port IP address and the gateway IP address?

Regards,

Archana.

The port IP Address is the IP address you need to assign to your SSM in order for it to connect to your laptop.

Since your laptop has an IP address of 10.10.10.2, then your SSM needs an IP Address within this same subnet. I would suggest using either 10.10.10.1 or 10.10.10.3.

Since both your SSM and your laptop are on the same subnet and directly connected, then a gateway is not necessary. Traffic from your SSM can go straight to your laptop without needing to be routed. So the Gateway IP can stay at 0.0.0.0.