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VPN 3002 tracert

michaelbrunton
Level 1
Level 1

‎04-02-2009 07:35 AM - edited ‎02-21-2020 04:12 PM

I have a VPN 3002 configured for network extension mode connecting to an ASA. The connection works fine. But we have an application that use tracert to verify the client is accessable (SMS remote control) before you can connect. The problem is that when i tracert to a client that is behind the 3002 device

I get a request timed out * hop. Then it completes on the 3rd.

Is this normal behavior for a VPN 3002? I have other remote users using the Cisco VPN client and the traces work fine.

How can get it to trace with no requests timed out?

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Not applicable

‎04-08-2009 07:19 AM

Traceroute requires Sun Microsystems Javaâ„¢ Runtime Environment (JRE) 1.4.1 or later. If you do not have JRE installed, do not attempt to run this feature. Running Traceroute without JRE causes the VPN Concentrator Manager to fail.

http://www.cisco.com/en/US/docs/security/vpn3000/vpn3000_47/administration/guide/tracert.html#wpxref70048

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michaelbrunton
Level 1
Level 1
In response to

‎04-08-2009 07:23 AM

The device that is connecting (VPN) to the ASA is a VPN 3002 hardware client. I have no options on the client to create a filter rule.

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