04-02-2009 09:39 AM - edited 03-15-2019 05:16 PM
Hi Experts,
I have a couple of router's in which I install B-ACD.
IOS: (C2801-ADVENTERPRISEK9-M), Version 12.4(22)T
Telephony-service
CONFIG (Version=7.0(1))
In one router B-ACD works, in the other one the next message is diplay:
*Apr 2 15:58:04.840: //-1//TCL :EE672DFD3C000:/tcl_PutsObjCmd: TCL AA: -- ERROR: Mandatory parameter aa-pilot does not exist --
*Apr 2 15:58:04.840: //-1//TCL :EE672DFD3C000:/tcl_PutsObjCmd: TCL AA: -- ERROR: Mandatory parameter service-name does not exist --
*Apr 2 15:58:04.840: //-1//TCL :EE672DFD3C000:/tcl_PutsObjCmd: TCL AA: -- ERROR: Mandatory parameter handoff-string does not exist --
*Apr 2 15:58:04.844: //-1//TCL :EE672DFD3C000:/tcl_PutsObjCmd: TCL AA: -- ERROR: Mandatory parameter voice-mail does not exist --
My config:
application
service queue flash:app-b-acd-2.1.2.2.tcl
param aa-hunt3 3333
param queue-len 10
param aa-hunt4 2222
param queue-manager-debugs 1
param number-of-hunt-grps 2
!
service aa flash:app-b-acd-aa-2.1.2.2.tcl
paramspace english index 1
param number-of-hunt-grps 2
param handoff-string aa
param dial-by-extension-option 5
paramspace english language en
param aa-pilot 1215
param max-extension-length 4
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param max-time-call-retry 600
param service-name queue
Someone can helpme?
Regards,
André
08-25-2009 02:23 AM
Hi,configure voice-mail at CME for CUE or CUCON, then give the voice-mail hunt at the service parameter like this:
"param voice-mail xxxx (the voice-mail pilot number)"
HTH
08-25-2009 06:49 AM
Hi bilashece,
thanks for your reply, our issue was resolve.
The problem was that we miss the upload of the MoH audio file.
Moreover, I will apply what you told me.
Regards,
Abrenes26
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