Voice recognition software for IP phone

Unanswered Question
Apr 2nd, 2009

Hi All,

Can you please provide the list of software available for voice recognition (IVR) solution for IP phone.

Thank you,

I have this problem too.
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CHRIS CHARLEBOIS Mon, 04/06/2009 - 12:28

IVR is not voice recognition. IVR is Interactive Voice Response. The difference is that Interactive Voice Response can include touchpad entry (i.e. Press 1 for sales, etc) or short answer ("Press or say 1 for sales") but does not include the general purpose voice recognition like you would see in voice dictation software.

So, better to define what you want the phone to do, because even IVR is a little ambigious.


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