04-03-2009 05:49 AM
When selecting a device(s) for a recently newly added location in device manager, and then select "Syslog messages report" under reports the following error occurs:
CMN0016: You are not authorized to do the operation "Syslog Messages Report" for the selected device.
When I select another device on a different location the report displays successfully.
The only difference on the new location is that all the switches are VSS switches.
The strange thing is, when I run the same report for the in device manager failed device under: RME => Report generator: >Syslog standard report, the report succeeds successfully, which is basically the same report as the one from device manager?!?
Does anyone had this issue before?
04-03-2009 09:16 AM
I am tracking a bug for this already. I am waiting for some additional log files from customers. The VSS detail is new, so that may be helpful. I assume this server is integrated with ACS?
04-06-2009 06:17 AM
Yes,
the server is ACS integrated.
I don't know if it is specifically VSS, because the site is a datacenter with only VSS switches.
If you need logs to resolve this, please let me know and perhaps I can help you, thanks for your answer.
04-06-2009 09:05 AM
I think I found the bug. You can open a TAC service request, and have your engineer contact me directly if you want to try a patch.
04-07-2009 11:52 PM
Allright, opened a TAC case, thanks again for the effort.
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