CUPS 7.0 with one way audio

Unanswered Question
Apr 3rd, 2009

I'm trying to use the CUPS softphone through the VPN. It works on my Windows XP latop but I get one way audio when I use my MAC. I have noticed there is no VPN 5.x software for the MAC OS. Could this be my problem?

Has anyone got the CUPS softphone do work on a MAC OS through the VPN.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
htluo Fri, 04/03/2009 - 08:16

Usually (if not always), one-way audio and voice quality issues are caused by the network instead of the end-points or servers (CUCM, CUPS, etc.).

To troubleshoot the problem, you need to do a packet capture on both ends.

If both ends sent out RTP packets but the other end didn't receive it, it's a network issue.




This Discussion