I am assisiting a Customer in trying to resolve a registration issue with a Gatekeeper Controlled Trunk in CCM.
The gatekeeper (non-cisco) has provided a trace and shows the registration is failing due to an "Invalid Alias". The alias / h323-ID shown in the trace is actually different from that configured in the Trunk "Device Name" configuration field in CCM as detailed below:
Configured Device Name (and therefore h323-ID) - CCM1_1
h323-ID in Gatekeeper trace - ipcc_1
Can anyone think what may be causing this within CCM Administration. I have checked all the obvious settings / parameters and nothing seems to be wrong.