Force Line to be picked

Answered Question
Apr 3rd, 2009

Is there any way to force a line to be selected so that if I pick up my phone to make an outbound call at the same time a call is ringing in on a second line that I will not accidentally pick up the line ringing in. For example if my phone has

Line 1 - Personal Extension

Line 2 - Shared Line

Line 3 - Shared Line

If I pick up my phone to make an outbound call ob Line 1 while Line 2 is ringing in, will some setting or service parameter prevent me answering Line 2 when I pick up my phone?

I have this problem too.
0 votes
Correct Answer by Brandon Buffin about 7 years 8 months ago

Yes, there is. Take a look at the following link.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874d8e.shtml#k4

Hope this helps.

Brandon

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