david.macias Sat, 04/04/2009 - 14:42

in the cad server you'll find an executable with the word license on it.


ShowLicenceUsage.exe in Program Files\Cisco\Desktop\bin. It displays the agent ID and the IP address of the box they are logged in from.

I feed it into the Unix-like word counter that comes with the Cygnus tools (wc -l counts lines) and subtract 5, thus getting a count.

When you have a lot of agents, you need a tool.

Be aware that this is not quite the "logged in" count. When a CAD is running, it uses a licence, independently of whether the agent is actually logged in.



webstd.design Sun, 04/05/2009 - 22:48

But this utility ShowLicenceUsage.exe displays only active agents.

Here isn't info about available licenses?

webstd.design Mon, 04/06/2009 - 21:49

What do you mean about typing try hitting the Spanlink web site again and putting in the customer ID.

Can you exaplin in more detail this waY?

david.macias Tue, 04/07/2009 - 05:20

Did you check the CAD server? Usually the PG. Also, do you have a customer ID # from your order? If so you can go to the spanlink website and check your order.



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