04-05-2009 04:20 PM - edited 03-18-2019 10:49 PM
When logging into CUPC: "Login failed. Make sure your username and password are correct"
Login server=<ip addr. presence server>
We run:
CUPS 7.0 in conjunction with CUCM 6.1.3
CUPC 7.0
I have assigned a number of users to the CUPS cluster, and have added a number of CUPC's to Call Manager (Device name= UPC<USERID).
-CUPC device is associated with userID in CUCM
-primary extension is chosen
-Capabilities are assigned
-Authentication in CUCM uses LDAP.
-CUPS diagnostics shows all service are running, and sync-ed with CUCM.
any ideas?
04-05-2009 04:42 PM
Check if the users in CUPS are assigned to publisher node under Topology
04-06-2009 06:17 AM
Try this:
1) Go to CUPS command line
2) Type the command below:
utils serivce restart Cisco Tomcat
Thanks!
Michael
04-06-2009 10:37 PM
Thanks Mike,
that seemed to have done the trick
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