ACS Appliance Remote Agent Problem

Answered Question
Apr 5th, 2009
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Hi there


we have te following situation:


- 2 x ACS SE's

- 2 x ACS Remote Agents on Member Servers

- 2 x ASA's


We would like to authenticate the VPN users connecting to the ASA's via the ACS and the active directory.


I configured the remote agent following this link:


http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_solution_engine/3.3/installation/guide/remote_agent/rawi.html#wp289426


But we are not able to fetch the active directory groups in the acs gui --> External User Database > Database Group Mappings > Active Directory > New Configuration.


On the Domain Controller we get the errors ID 1030 and 1058, had someone these problemes too?


Thanks in advance and regards

Dominic


Correct Answer by Jagdeep Gambhir about 8 years 1 month ago

Most likely it is a Permission issue. Which OS and SP you are using.


Did you try to run remote agent using LOCAL account instead of service account you created?



Regards,

~JG



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Correct Answer
Jagdeep Gambhir Mon, 04/06/2009 - 12:26
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Most likely it is a Permission issue. Which OS and SP you are using.


Did you try to run remote agent using LOCAL account instead of service account you created?



Regards,

~JG



Do rate helpful posts

Dominic Stalder Mon, 04/06/2009 - 22:18
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Hi JG


We have MS Windows Server 2003 with SP2. At the begining, the service was running as a local admin, then we had access to the AD, but we had some strange issues: after a short time (~1 Day) of zero authentication requests, the first request used about 2 minutes to get back to the ACS.


We debugged the way from the ACS to the remote agent, it must have been on the server it self.


Regards

Dominic

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