cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
401
Views
0
Helpful
1
Replies

Topology service issue on Campus Manager 5.1

nizar.houichi
Level 1
Level 1

Hello,

I have installed LMS 3.1 with Campus Manager 5.1. I have a problem with Topology Service. When I launch the service, a window appears with this message “Error: Unable to launch the application". Can you help me please and thank you in advance.

1 Accepted Solution

Accepted Solutions

Joe Clarke
Cisco Employee
Cisco Employee

Make sure you have the proper version of Java installed on the client (1.6.0_5 or Java 6u5). Make sure that TCP ports 42342 and 43242 are open between the client and the LMS server. Also, make sure the hostname of the LMS server is resolvable from the client.

View solution in original post

1 Reply 1

Joe Clarke
Cisco Employee
Cisco Employee

Make sure you have the proper version of Java installed on the client (1.6.0_5 or Java 6u5). Make sure that TCP ports 42342 and 43242 are open between the client and the LMS server. Also, make sure the hostname of the LMS server is resolvable from the client.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: