- Bronze, 100 points or more
I just found an error in the call center system that Cisco JTAPI client versions are inconsistent. Please go to Cisco JTAPI resync in the Unified CM Telephony SYstem.
Customer rebooted the UCCX servers on Friday due to errors.
This was a new deployment of UCCX 7.0(1)SR1 in HA and CallManager 7.0(2) cluster. Everything worked great for 5 days then customer noticed partial service in AppAdmin and a JTAPI error and rebooted.
No changes were made in CallManager or UCCX, wondering if this is a bug in UCCX 7.0(1)SR1 ?