Error on CM6BE Real Time Monitor

Answered Question
Apr 6th, 2009
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Hi,

A customer has reported that the Real Time Monitor is reportings

"hwStringMatch - HP Storage Manager Agent: Commands are not responding: controller 1 "

I have searched Cisco and Google on this but am unsure what it means, any ideas

Thanks in advance.


Correct Answer by Jaime Valencia about 7 years 11 months ago

that probably is a HW error from a HDD or from the actual array controller. i'd recommend you to open a TAC case so they can gather some show commands outputs and get in touch with HP if necessary


HTH


java


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Correct Answer
Jaime Valencia Mon, 04/06/2009 - 11:33
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that probably is a HW error from a HDD or from the actual array controller. i'd recommend you to open a TAC case so they can gather some show commands outputs and get in touch with HP if necessary


HTH


java


if this helps, please rate

richard.jackson Mon, 04/06/2009 - 12:02
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many thanks for this, I will contact our hardware support guys.

Regards

Rich

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