Java update 13

Unanswered Question
Apr 6th, 2009
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System : PIX 506E ver 6.3(5) PDM 3.0(4)

XP SP3

Firefox 3.0.8 and IE 6 BOTH have the same result so it is not a browser setting.

JRE 6 update 11 would log errors but open the PDM. Updating java uninstalls update 11 and installs update 13. This update also logs errors (ArrayIndexOutOfBoundsException) but the PDM fails to open. Full error at the end.


Is there any way to use update 13? All other apps that I use that run under java are running fine. I would like to have all the machines in the company with the same versions of SW.


Brian


==== Java errors ====



Java 6 update 11 and PDM opens


Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException

at com.cisco.nm.util.sgz.Loader.repaint(Loader.java:128)

at sun.java2d.d3d.D3DScreenUpdateManager$2.run(Unknown Source)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)


Java 6 updates 12 & 13 and PDM does NOT open.


java.lang.ArrayIndexOutOfBoundsException: No such child: 0

at java.awt.Container.getComponent(Unknown Source)

at symantec.itools.b.n.getComponent(Unknown Source)

at java.awt.Component.calculateCurrentShape(Unknown Source)

at java.awt.Component.applyCurrentShape(Unknown Source)

at java.awt.Component.mixOnShowing(Unknown Source)

at java.awt.Component.addNotify(Unknown Source)

at java.awt.Label.addNotify(Unknown Source)

at java.awt.Container.addNotify(Unknown Source)

at java.awt.Panel.addNotify(Unknown Source)

at symantec.itools.b.n.addNotify(Unknown Source)

at java.awt.Container.addNotify(Unknown Source)

at java.awt.Panel.addNotify(Unknown Source)

at java.awt.Container.addNotify(Unknown Source)

at java.awt.Panel.addNotify(Unknown Source)

at java.awt.Container.addNotify(Unknown Source)

at java.awt.Panel.addNotify(Unknown Source)

at symantec.itools.b.n.addNotify(Unknown Source)

at java.awt.Container.addNotify(Unknown Source)

at java.awt.Panel.addNotify(Unknown Source)

at java.awt.Container.addNotify(Unknown Source)

at java.awt.Panel.addNotify(Unknown Source)

at java.awt.Container.addNotify(Unknown Source)

at java.awt.Panel.addNotify(Unknown Source)

at java.awt.Container.addNotify(Unknown Source)

at java.awt.Panel.addNotify(Unknown Source)

at java.awt.Container.addNotify(Unknown Source)

at java.awt.Panel.addNotify(Unknown Source)

at java.awt.Container.addNotify(Unknown Source)

at java.awt.Panel.addNotify(Unknown Source)

at java.awt.Container.addNotify(Unknown Source)

at java.awt.Window.addNotify(Unknown Source)

at java.awt.Frame.addNotify(Unknown Source)

at java.awt.Window.show(Unknown Source)

at com.cisco.pdm.PDMApplet.start(Unknown Source)

at com.cisco.nm.util.sgz.Env.start(Env.java:37)

at com.cisco.nm.util.sgz.Loader.start(Loader.java:109)

at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Exception: java.lang.ArrayIndexOutOfBoundsException: No such child: 0

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a-vazquez Mon, 04/13/2009 - 13:43
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Symptom Intermittently, while using Microsoft Internet Explorer, a message box stating DDHelp caused an invalid page fault in module at ... appears after RTR has been running for awhile. Subsequently, the machine pauses indefinitely.


Possible Cause The DirectDraw function in the Java Runtime Environment (JRE) causes interruption to the video driver, as related in Bug4713003 reported by Sun Microsystems.


Recommended Action Upgrade Internet Explorer to version 5.5SP2. If the problem persists, go to Start > Settings > Control Panel open the Java Plug-in panel and add -Dsun.java2d.noddraw=true flag as a parameter.

briannewbigin Mon, 04/13/2009 - 14:52
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This is under firefox 3.0.6, 3.0.8, and IE6 (using IE outright as well as using IETab in Firefox) all on XP Pro SP3. I'll give the paramater a try anyway.

briannewbigin Mon, 04/13/2009 - 15:00
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Sorry to say but the paramater -Dsun.java2d.noddraw=true made no difference.

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