I'm using OfficeScan on my PC and since I have installed click2call, word and Excel are very slow, particularly when I use up or down arrow to scroll cells or text. No problem on other software (notepad, lotus, IE, ...)
I've tried to stop real-time scan service and this does not happen any more !
More over, I have to uninstall Click-to-call to make my word or my Excel to work again normally (stop clic2call is not enough).
Does anyone have the same behavior ?
Is there some configuration to make on the Officescan client ? or something on the Click2call (windows register to disable C2C with no real selection, or activate C2C only when 2 or more chars are selected) ?
Even if I guess I will have to open a case, I think it could be more efficient on the TAC side if others have the same problem...
thanks in advance for replies