Is it possible to use the asterisk (*) key for outside line access instead of using 9. Its my understanding that the asterisk key can be used as a normal digit inside call manager.
that's correct. most usually it's used for things like internal services or transfer directly to VM but you can use it instead of 9 as outside code.
HTH
java
if this helps, please rate
HTH
java
if this helps, please rate
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