Using Unified CCX Editor in offline mode ?

kai-yuan.cheng · ‎04-07-2009

Hi,

Can we use Unified CCX editor (7.0) (for IVR scripting) in offline mode ? Or, we have to connect to server and pass the authentication to use the editor ?

Thanks.

Jonathan Schulenberg · ‎04-11-2009

This is in theory supposed to work after you log in against the server the first time. The CCX editor is supposed to copy the license file locally and allow for offline functionality. In practice this doesn't really work reliably or at all. You might want to search for a bug on it and open a TAC case if one doesn't exist.

kai-yuan.cheng · ‎04-11-2009

Hi,

Thanks for the message. I found a bug (CSCsl00627) about this problem. It should have been fixed. However, after logging in the server for the first time, I still can't run the editor in stand alone mode.

Thanks for your information.

Chris Deren · ‎04-13-2009

Yeah, this still has not been fixed, this has been going on since version 4.5 or 5.0 :-(

Chris

dimuthurathna · ‎06-13-2011

I tried this workaround for CCX version 7 & it worked fine.

replaced whole wfavvid folder of client machine with the original folder of CCX server.

Then CCX Editor works fine in client machine in offline mode. ( Then it will not work in online mode)

DR