problem with dialling number#FAC

Unanswered Question
Apr 7th, 2009
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Hi guys,

I have some problem after i upgrade Call Manager to 6.1.3(a).

After I upgrade the CM,I cant make a call if the number is directly combined with FAC.

for example :

I insert 9081808999#1234 where 9 is code for outside call and 081808999 is phone number and 1234 is FAC. If I press dial from softphone I got a message telling that call cannot be made.

But if I insert the number first,

press dial then insert FAC as prompted,call can be made.

As i remember,there no issue about ths in CM 6.1.2.

Does anyone know about this problem?

Any help will greatly appreciated.



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