we are using CCM 4.2. Our Receptionists use Attendant Console 1.5 - everything is fine (line state, transfer calls, etc.) except that AC is unable to see if a phone has been redirected to any DN or Voicemail. I found a Screenshot of AC 1.4 from the Cisco Product Sheet (see attached file) where this information is displayed (see column Telephone).
From the Attendant Console 1.4 Product Features Sheet:
- Call-forwarding status: Icon indicator of call forwarding of user's line to voicemail or another
number for up to 10 entries in a directory search result
Any hints on how to make this work is greatly appreciated.
Thanks in advance.