Call Priority

Unanswered Question
Apr 8th, 2009
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Is there a way to reverse the call priority. So when the first call coming in is ringing it stays as the priority when a second call is coming in. Same thing with the hold feature. How can I keep the person on hold as the top selection when i call is coming in.

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Rob Huffman Wed, 04/08/2009 - 09:55
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Hi Chris,


Try changing the System setting Auto-Call Select. With this Enabled the Display Focus (and Softkeys) always switch to the new incoming call. So if disabled the focus will stay on Call #1.


Also available on an individual phone via this setting;


Device>Phone>Phone Configuration>Product Specific Configuration>Auto Call Select>Disabled


Hope this helps!

Rob



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