04-08-2009 10:19 AM - edited 03-18-2019 10:50 PM
Hello,
If I go to server health to check the status of Presence, it fails on the TFTP download. I have a primary and secondary tftp servers, my primary server is the publisher and the secondary is the subscriber. could you help me out
thanks
Solved! Go to Solution.
04-08-2009 11:32 AM
CHeck the log file, it will tell you more why it's failing. If you do not configure a softphone for the CUPC, it will fail in the TFTP download, etc.
Did you configure one in CUCM for the client?
04-08-2009 11:32 AM
CHeck the log file, it will tell you more why it's failing. If you do not configure a softphone for the CUPC, it will fail in the TFTP download, etc.
Did you configure one in CUCM for the client?
04-08-2009 01:26 PM
Please also note that the naming convention of the device. It's UPC plus the user ID, all in upper case. e.g. if the user ID is htluo, the device name has to be UPCHTLUO.
Michael
04-08-2009 02:33 PM
We are not licensed for the softphone.
even if I configure it. it does nothing
makes sense
thanks
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide