DFM not alerting correctly

Unanswered Question
Apr 8th, 2009

I'm literally looking at my routers CPU being pegged at 99% and haven't received on alert from CiscoWorks. In the event set I have HighUtilization checked for Event A and my emails notification is set for Event A, yet I have no alerts.

What can I do to get this working correctly?

I have this problem too.
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Joe Clarke Wed, 04/08/2009 - 15:12

What version of DFM are you using? Do you see a HighUtilization Event in the DFM Alerts and Activities Display? What does Detailed Device View say about the current processor utilization?

dionjiles Wed, 04/08/2009 - 16:01

The version of DFM I'm running is 3.1.0, yes for notification services I have High Utilization selected for notification under DFM>Notification Services>Event Sets....

Under detailed device view for the two routers that are having high cpu utilization they show 99%.

Joe Clarke Wed, 04/08/2009 - 16:07

But what about AAD? Do you see the HighUtilization alert there?

dionjiles Wed, 04/08/2009 - 16:21

Sorry about that....no alerts at all in the AAD.

Very confusing.


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