I need to configure an intercom solution that lets any phone press an intercom button and then the extension. The result is the target extension answers un-muted on speaker phone. If this is possible is it possible to create a soft key rather than burn a button? There are many configs out there but most look inefficient and cumbersome. This is a basic fuction of any PBX and should be one that Cisco devises a quick solution for in my opinion. Any help is appreciated.
To add to this, you could make the intercom range slightly longer. You could make it 4201. It might be easier for users to think of adding a 4 instead of replacing a digit (or whatever digit you would like them to dial for this).
Try this configuration out, I tested it and it works on my system just fine. It will setup the intercom system to where if you want to intercom to a user whose main extension is 2xx you dial 4xx (or any other string, just seems easy to remember)
Say you have ephone 5 whose current button 1 uses ephone-dn 13 with a number of 201 as your current setup. To add the intercom do this:
number 401 no-reg primary
intercom 201 no-mute label "Inter"
Now whenever anyone dials 401, the user at this phone goes off hook on speakerphone with the mute off, and you haven't lost any buttons.
Let me know if this works for your situation or if it needs tweaking.