Wan Interface card doesnt get recognised

Answered Question
Apr 10th, 2009

Hi,

I bought a new WIC, 2MFT-t1-D1 however it doesnt get recognised. Router is 3640, It has Ethernet module which works fine.

Here is the config;

FramedRelay>en

Password:

FramedRelay#show diag

Slot 1:

Unknown (type 204) Port adapter

Port adapter is disabled

Port adapter insertion time unknow

EEPROM contents at hardware discovery:

Hardware Revision : 1.1

Top Assy. Part Number : 800-03567-01

Board Revision : G0

Deviation Number : 0-0

Fab Version : 02

PCB Serial Number : JAD062709Q3

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Product (FRU) Number : NM-HDV=

EEPROM format version 4

EEPROM contents (hex

0x00: 04 FF 40 00 CC 41 01 01 C0 46 03 20 00 0D EF 01

0x10: 42 47 30 80 00 00 00 00 02 02 C1 8B 4A 41 44 30

0x20: 36 32 37 30 39 51 33 03 00 81 00 00 00 00 04 00

0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Slot 2:

Combo 1E, 2W Port adapter, 3 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware revision 1.2 Board revision C0

Serial number 14671223 Part number 800-01789-05

FRU Part Number: NM-1E2W=

Test history 0x0 RMA number 00-00-00

EEPROM format version 1

EEPROM contents (hex):

0x00: 01 37 01 02 00 DF DD 77 50 06 FD 05 00 00 00 00

0x10: 60 00 00 00 99 07 07 17 FF FF FF FF FF FF FF FF

FramedRelay#

FramedRelay#show version

Cisco Internetwork Operating System Software

IOS (tm) 3600 Software (C3640-I-M), Version 12.3(26), RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Mon 17-Mar-08 16:41 by dchih

ROM: System Bootstrap, Version 11.1(20)AA2, EARLY DEPLOYMENT RELEASE SOFTWARE (f

c1)

FramedRelay uptime is 5 minutes

System returned to ROM by power-on

System image file is "flash:c3640-i-mz.123-26.bin"

cisco 3640 (R4700) processor (revision 0x00) with 125952K/5120K bytes of memory.

Processor board ID 26611141

R4700 CPU at 100MHz, Implementation 33, Rev 1.0

Bridging software.

X.25 software, Version 3.0.0.

1 Ethernet/IEEE 802.3 interface(s)

DRAM configuration is 64 bits wide with parity disabled.

125K bytes of non-volatile configuration memory.

32768K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

FramedRelay#

I have this problem too.
0 votes
Correct Answer by Edison Ortiz about 7 years 9 months ago

You have a NM-HDV= and per its documentation, you need IP Plus

http://www.cisco.com/en/US/tech/tk652/tk701/technologies_tech_note09186a00800b65d6.shtml

HTH,

__

Edison.

Correct Answer by Leo Laohoo about 7 years 9 months ago

I think you need IOS Plus feature sets.

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Overall Rating: 4 (2 ratings)
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framedrelay Fri, 04/10/2009 - 01:15

how can I be sure whether it has something to do with IOS? or the hardware itself is faulty? Is there anyway to check that?

IOS plus feature? wat is that? Kindly explain.

Thanks,

Sylvester

framedrelay Fri, 04/10/2009 - 01:36

I've another 2621 with the same Module, same problem. In 2621 atleast I see LED (green) on module (WIC) when the router boots up..

Cisco Internetwork Operating System Software

IOS (tm) C2600 Software (C2600-I-M), Version 12.0(3)T3, RELEASE SOFTWARE (fc1)

Copyright (c) 1986-1999 by cisco Systems, Inc.

Compiled Thu 15-Apr-99 15:41 by kpma

Image text-base: 0x80008088, data-base: 0x80693A88

ROM: System Bootstrap, Version 11.3(2)XA4, RELEASE SOFTWARE (fc1)

FramedRelay2621 uptime is 2 minutes

System restarted by power-on

System image file is "flash:c2600-i-mz.120-3.T3"

cisco 2621 (MPC860) processor (revision 0x101) with 18432K/6144K bytes of memory

.

Processor board ID JAB033106PB (59986668)

M860 processor: part number 0, mask 49

Bridging software.

X.25 software, Version 3.0.0.

2 FastEthernet/IEEE 802.3 interface(s)

1 Serial network interface(s)

32K bytes of non-volatile configuration memory.

8192K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

FramedRelay2621#

Kindly help.

Leo Laohoo Fri, 04/10/2009 - 01:48

HI Sylvester,

Have you tried moving the modules back and forth the 2621 and the 3640?

framedrelay Fri, 04/10/2009 - 05:55

Thanks for your reply.

yes, I tried that. I took the module from 3640 (on 3640 LED didnt blink) & placed it on 2621 (the card that was on 2621, LED works).

Once the module is on 2621, the LED works.

The one which was on 2621 - which was moved to 3640 - LED didnt work..

So in short, which ever module that goes on 3640, LED doesnt work.

Kindly help.

Cheers,

Sylvester

framedrelay Sun, 04/12/2009 - 08:30

Hi :)

No, I dont have a CCO account & I don't work with cisco equipments as well.. I work on HiQs (Siemens Call agent) :)

Its because I am interested in Cisco networks I had set up a lab @ home with 5-6 routers and call manager + few phones, done my CCNP and CCVP..

I realized one thing very lately, I need a CCO login for each and everything .. my phones/ATAs need a SIP image, my routers/switches IOS version are outdated :(

Are there any other sites? or ways to get these softwares? Just curious..

Thanks for your help. Much appreciated.

Regards,

Sylvester.

Edison Ortiz Sun, 04/12/2009 - 08:33

Are there any other sites? or ways to get these softwares?

No, you need a SmartNet contract associated to your CCO account in order to be able to download IOS images from Cisco.

You won't find on this site any suggestion on how to illegally download software from other sites.

__

Edison.

Leo Laohoo Sun, 04/12/2009 - 16:37

"Are there any other sites?" < --- It's like being invited to someone's lavish party and you're (thinking of) stealing the silverware.

Can you talk with the network team of your office? I would not be surprise if they will provide assistance to you. If you have that self-motivation to learn, they should invest in you some how.

framedrelay Sun, 04/12/2009 - 19:12

Never mind, I will get it from Cisco itself.

Thanks for the help, Much appreciated.

Thanks & god bless,

Sylvester.

framedrelay Sat, 04/18/2009 - 07:14

Hi,

Issue is resolved. Upgraded to c3640-js-mz.124-23 :)

Thanks for the help. Much appreicated.

Sylvester

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