ICM Services

Unanswered Question
Apr 10th, 2009
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I have an issue with ICM Service,on Windows server some file was missing i repaired after that ICM Logger and Router services are not starting.While starting giving error message "unable to start service (Cisco ICM cci RouterA).The System cannot find the file specific".and in Event viewer getting Event ID 7000".Can anyone help me on that ?


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david.macias Fri, 04/10/2009 - 06:52
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did you re-run setup? Also, did you reinstall any SRs or ESs or ETs which might be specific to your installation?


prabhakar.k Fri, 04/10/2009 - 06:57
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Actually i was getting Windows error like .dll file missing.After that i just repair the Windows Server.But when System come up Logger & Router both services are not running.Tried to restart but no luck :( getting error message.Without re-install is there any way to start or recover.

david.macias Fri, 04/10/2009 - 07:03
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why don't you want to reinstall, the ICM installer is a breeze and doesn't affect anything.



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