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How I can select with SQL LongestCallQ for some period??

webstd.design
Level 1
Level 1

How I can select with SQL LongestCallQ for some period??

Can somebody provide me SQL query to get this info?

1 Reply 1

ivillegas
Level 6
Level 6

The date and time that the longest call in the queue for the skill group is placed in this queue. The LongestCallQ column in the Skill_Group_Real_Time table is a DateTime value.

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a0080094908.shtml

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