CUCM 6.1 -- Is there a way to disable services via CLI?

Unanswered Question
Apr 10th, 2009

I've had this problem for some time now -- the Cisco Messaging Interface service keeps dying and flooding my RTMT logs with CriticalServiceDown messages. I don't use the service (from what I have read it is used to connect to 3rd party voicemail systems and I don't use any 3rd party voicemail systems). I have tried to disable the service via the web interface, but it always fails with a general database error.

Is there a way to disable the service via CLI so I can stop the flooding of my logs with bogus messages?



I have this problem too.
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Jaime Valencia Fri, 04/10/2009 - 15:44

you can only stop, start or restart services from the CLI.



if this helps, please rate

lc.santos Fri, 05/22/2009 - 05:09

This command return this message:

Invalid service name for start/stop, valid names are:

System SSH

Cluster Manager

Service Manager

A Cisco DB

Cisco Tomcat

Cisco Database Layer Monitor

Cisco CallManager Serviceability

I still have the same issue. Any help?


nesharm2 Fri, 05/22/2009 - 05:20

you can first try command

"utils service list"

This will give you the list of services and their status

Then you can give the command

"utils service stop "

remember the service name has to exactly the same. Best bet is to copy service name and give the command

htluo Fri, 05/22/2009 - 05:28

You should do it from "Cisco Unified Serviceabilty" web page.

Go to Tools > Service Activation. Deactivate "Cisco Messaging Interface" service.




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