Outbound in IPCCE. How I can view which calls were NoAnswer?

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Apr 10th, 2009
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Outbound in IPCCE.

How I can monitor such info:

How I can view calls that was called?

What calls wasn't answered?

How many calls were called and what calls

are yet in queue?


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geoff@hp.com Sat, 04/11/2009 - 02:41
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All the info is in the Dialing_List table in the database. There used to be just one of these, but now they are split up - by campaign and query rule, I think.


Appendix E - Outbound Users Guide for UCCE 7.0.


Regards,

Geoff

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