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Outbound in IPCCE. How I can view which calls were NoAnswer?

webstd.design
Level 1
Level 1

‎04-10-2009 08:27 AM - edited ‎03-14-2019 03:56 AM

Outbound in IPCCE.

How I can monitor such info:

How I can view calls that was called?

What calls wasn't answered?

How many calls were called and what calls

are yet in queue?

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geoff
Level 10
Level 10

‎04-11-2009 02:41 AM

All the info is in the Dialing_List table in the database. There used to be just one of these, but now they are split up - by campaign and query rule, I think.

Appendix E - Outbound Users Guide for UCCE 7.0.

Regards,

Geoff

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