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Unity message report

j.mccartney
Level 1
Level 1

‎04-10-2009 01:16 PM - edited ‎03-18-2019 10:51 PM

I am having trouble finding a report that show how many messages are currently in a users mailbox. I have tried running the "Subscriber Message Activity" report in Unity and exporting to Excel. When I open up the report in Excel it doesn't show up until the user actually listens to the message and then it appears in a column heading listing of NUMNEWMSGS (see attachment). I want a quick report that shows user-A has "5" messages and lists the dates/time they were left. Is this a 3rd party app I'm looking at?

Thanks.

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Ginger Dillon
VIP Alumni
VIP Alumni

‎04-10-2009 02:04 PM

Hi -

You can use the Unity Message Store Manager application for this - http://www.ciscounitytools.com/App_MSM.htm

The tool download and training information is included in the link.

Ginger

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