Can't concatenate speed dials?

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Apr 10th, 2009
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I tried to use Speed Dials I setup at the web page for my Cisco 7960 to allow me to use my Sprint calling card. I set the first Speed Dial entry to dial the 800 number and the second to dial the PIN. The first one gets me to the "Welcome to Sprint...Please dial 0 and the number you are calling" I dial the phone number I am calling, then hear "please enter you PIN". I then press the soft button where I've programmed the PIN but nothing happens. I guess it needs to hear dial tone before it will dial a number. Does anyone know how to make this work or know of another way?

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Jaime Valencia Tue, 04/14/2009 - 10:00
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that is WAD


How to create a speed dial to enter a PIN during a call


The speed dial and fast dial are inaccessible once a call is in progress. Therefore, it is not possible to create a speed dial that plays out a Personal Identification Number (PIN) for an Interactive Voice Response (IVR) or some other call termination point.


http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K75337718


HTH


java


if this helps, please rate

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